At OCADB, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with us through our website, services, and products.
1. Information We Collect
We collect various types of information to provide you with the best experience possible:
a. Personal Information
- Name, email address, phone number, mailing address, and other contact details.
- Payment information, such as credit card numbers, when you make purchases.
- Information related to your OCADB account, such as login credentials and order history.
b. Non-Personal Information
- Browser type, device type, operating system, and usage data (e.g., page views, clicks) when you interact with our website.
- IP address and location data (if you consent to share it).
- Cookies and tracking information to improve site functionality and tailor our services to your preferences.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide our services: Process your orders, manage your account, and deliver our products to you.
- Customer support: Respond to your inquiries, provide troubleshooting, and improve your overall experience.
- Marketing: Send promotional emails, updates, and special offers related to OCADB products and services, subject to your consent.
- Improvement and analysis: Monitor website performance, understand customer behavior, and enhance user experience.
- Security: Protect against fraud and misuse of our website and services.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with third parties in the following situations:
- Service Providers: We may share information with third-party vendors, such as payment processors, shipping partners, or IT service providers, to fulfill your orders and maintain our services.
- Legal Compliance: We may disclose your information when required by law or in response to valid legal requests, such as subpoenas or court orders.
- Business Transfers: If OCADB undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the business transition.
4. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance user experience and analyze website performance. Cookies are small data files stored on your device that help us recognize you and remember your preferences. You can manage your cookie preferences through your browser settings.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal data we hold about you.
- Correction: You may request the correction of any inaccurate or incomplete information.
- Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.
- Opt-out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails or contacting us directly.
6. Data Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. This includes using encryption, firewalls, and secure payment gateways. However, no online transmission or storage system is entirely secure, and we cannot guarantee absolute security.
7. International Data Transfers
If you are accessing our services from outside the country in which our data processing facilities are located, your information may be transferred internationally. We ensure that such transfers comply with applicable data protection laws.
8. Children’s Privacy
OCADB does not knowingly collect or solicit personal information from individuals under the age of 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.
9. Changes to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, technical, or business reasons. Any changes will be posted on this page, and the date of the last update will be indicated at the top.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
OCADB Support
Email: [email protected]
Phone: +86 13662398319
This Privacy Policy is effective as of 2024.01.01.